I bought this guitar used at Guitar Center for $179.00. At this price I figured it would make a great kick around guitar that I could take places I would not want to take my more expensive guitars. It sounded great, with crystal clear highs and a great, smooth blending of all the strings when strummed. The guitar played very well, but the strings were a little bit high. I lowered the action a little bit and it played very well but there was one dead spot on the fret board. I also noticed a slight bulge in the guitar top where the bridge was being pulled up. The bridge was not coming unglued, but it was rising upward and warping the guitar top. I watched You Tube videos on how to fix it, and ripped out the bridge plate that is inside the guitar underneath the bridge area of the top. It had dry glue on it but a little less than half of the bridge plate was not actually glued to the underside of the guitar top. I made a new larger bridge plate out of a piece of oak that I cut to size and sanded to a little bit thicker than the original plate, making sure that the grain of the wood did not run directly parallel to the line of string holes. I glued and clamped the new bridge plate in place and let it dry. Then I leveled and polished the frets with a very easy to use tool from D. Drew guitars on Ebay. The guitar plays and sounds great with no more dead spots, or bulging guitar top. If the company had done their job correctly to begin with, the previous owner would not have sold the guitar, and if I had taken the guitar to a real luthier, it would have cost twice the purchase price to fix, making it a $600 dollar guitar. It is an awesome sounding and playing guitar, and among people i know that play guitar, I have had several offers to purchase it, but I won't sell it. The sound is so great and the playability such a joy, that I play it more often than my Guild D-150CE, ($1,199.00) or my Gibson Songwriter ($2,899). The Washburn WD20S is a dreadnought style guitar, but is a little bit smaller and more comfortable to play than a full sized dreadnought, but it sounds incredible even after all it's been through. Bottom line: Like I said, it's a great playing and sounding guitar. It was very well designed guitar that was not built very well. If Washburn would tighten up their Quality Control specs, everyone could enjoy these great sounding, playing and looking instruments, at an outstanding price. H.R.